130 High Street · San Luis Obispo, CA 93401 · Ph: 805-543-0785 · Fax: 805-543-0852

Frequently Asked Questions

Don't see the answer to your question below? Feel free to call us!


General Information

Can I buy Ice directly from your office on High Street in San Luis Obispo?
Yes. We always have pallets and pallets of the ice products we list. At full capacity, we have 588,000-lbs. of ice on hand.  See Our Products page.

Do you take Credit Cards?
Yes.


Bagged, Block, and Dry Ice

How big is a 20 lb. bag?
It's about the size of a regular bed pillow.

How big is a 40 lb. bag?
It's twice the size of a regular bed pillow.

How big is a 10 lb. block of ice?
It's the size of a shoe box.

What is Vintage Ice?
Old-fashioned crystal cubed ice -- about one inch square -- used in cocktails.

What is Premium Ice?
There are three separate bags inside of each 9-lb. bag. The ice is produced with water that has gone through the same purification process as high quality Sparklettes bottled water.

Do you carry Pea Ice?
Yes. It is used primarily for deli and seafood displays.

How long will 5 lbs. of dry ice last?
You will lose 5 lbs. in 20 to 24 hours of sublimation. (Turns into a gas.)

I need to ship something and keep it frozen. How much dry ice will I need?
You will need 5 lbs. for every day that your box is in transit. A little extra wouldn't hurt, in case the box sits out on the hot tarmac.

How many 20 lb. bags fit in the largest Costco cooler?
Four 40 lb. bags. (Or eight 20 lb. bags.)

How much ice will I need for a party of 200 people?
We recommend 2 to 3 lbs. of ice per person. Check out our Party Ice Calculator.


Snow Ice

What is your minimum snow order?
5 tons of snow. Delivery fees may apply.

How large an area does 5 tons of snow cover?
Imagine 5 parking spaces, one foot deep.

How do you make the snow?
We bring a truckload of bagged ice and our snow blower. The blower pulverizes our cubed ice into fluffy fresh snow!

How long will the snow last?
It depends on the day's temperature and if the event is in the shade.

Can you deliver ice to my special event?
Yes. (Delivery fees may apply outside of San Luis Obispo.)


Refrigerated Trailers

Do you rent those little refrigerated trailers?
Yes. We even have one with beer taps on the side!

What is the rental cost of a refrigerated trailer for a weekend?
Please call our office for our current pricing, or fill out a Quote Request on our website.

How much ice does a small trailer hold?
It holds 2,000 lbs. of bagged ice.

How much ice does a large trailer hold?
It holds 4,000 lbs. of bagged ice.

What temperatures can be set on the trailers?
From 20 degrees to 30 degrees.

Will you deliver the trailer?
Yes. We will drop the trailer at any location you desire for your event.

What about trailer delivery fees?
No delivery fee in San Luis Obispo, but fees apply to other locations.

Does it just plug in?
Yes. You will need a dedicated 20-amp service.

Do you rent out the 53-foot refrigerated trailers?
Yes. It holds 20 pallets of ice.

What is the cost for a weekend? Or for a week?
Please call our office for our current pricing, or fill out a Quote Request on our website.

What about delivery fees for the refrigerated trailer?
Please call our office for our current pricing, or fill out a Quote Request on our website.


Dry Ice Bins (No electricity needed)

What about an ice bin that doesn't plug in?
We have "dry ice bins" that are a thick-walled plastic container.

How much ice fits in the bin?
840 lbs. of ice or forty-two (42) 20 lb. bags. We layer in dry ice to insure the ice will stay frozen.

What is the cost of an ice bin for a weekend?
Please call our office for our current pricing, or fill out a Quote Request on our website.

Would you deliver it to my special event?
Yes. We will place the bin wherever you would like.

What about delivery fees?
No delivery fee in San Luis Obispo, but fees do apply in other areas.


Ice Sculptures and Luges

I need an ice sculpture for my wedding. Do you have those?
Yes! We have 300 lb. Carving Blocks and can provide you with a custom ice sculpture for your event.

Do you have an ice block large enough for a luge?
Yes. We have 300 lb. Carving Blocks that can be used to carve a luge for your next party.

How do I make a luge for my party?
Just Google "How to carve a luge" for simple instructions.